I dag fikk jeg en e-post med en spennende oppstilling av ord:
The six most important words: I admit a made a mistake. The five most important words: You did a good job. The four most important words: What is your opinion? The three most important words: If you please. The two most important words: Thank you. The one most important word: We. The least important words: I.
Den ga grunn til ettertanke!